IMEI Code Verification

POSTED ON JUN 13TH, 2016 | BY VTZ ADMIN

                                                                                          Dar es Salaam, 13rd June, 2016

DECLARATION LETTER

Dear customer,

Halotel take this great pleasure to explain to you on the issue of IMEI Code Verification which is handled by Tanzania Communications Regulatory Authority (TCRA). There is a question mark regarding our mobile phones on either they are genuine or not when verifying the device in the TCRA IMEI system verification.

After receiving some questions from customers about Halotel devices (mobile phones) that shows a different model when verifying in the TCRA IMEI Code Verification system, Halotel would like to explain to our customers as follows;

Why appears different model name when verifying IMEI?

The model that appears during verification is the original model name of Halotel mobile phones and manufactured by licensed manufacturers, and all Halotel mobile phones model has been made under the observation and quality control by Halotel its self. The model name which appear on the cover of the phones are brand names which we thought is easy to be marketed, understood and pronounced by customers. Please see the below table for more clarification:

Model name Halotel

Original name of manufacturer

Manufacturer

H6301

GE55

TCL mobile communication company Ltd

H6302

T-max M1,M2

Hong Kong Garland International Ltd

H6402

T-max M1,M2

Hong Kong Garland International Ltd

H8401

S889A

Shenzhen Easiecom Electronic Co Ltd

H8501

K-Touch W88, K-Touch NT1

Beijing Tianyu Communication Equipment Co Ltd

 

Is the original model valid with TCRA IMEI Verification system?

YES, the original model which appear during verification is valid with TCRA verification system because these original models IMEI are registered by Global System Mobile Association (GSMA) and because TCRA gather/collect information from GSMA then its 100% that Halotel mobile phones are valid/genuine.

Does this situation have negative effect to a customer?

NO, we assure customers that Halotel mobile phones are valid with TCRA IMEI verification system and customers will continue using our phones after the deadline of verification which is JUNE 2016.

In case of any issue that a customer will face basing on the TCRA IMEI Verification system when using our mobile phones then Halotel will handle the problem and refund to the customer if required.

Thank you for choosing Halotel!

FOR AND ON BEHALF OF VIETTEL TANZANIA LIMITED

 

______________________

DO MANH HUNG

MANAGING DIRECTOR