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About Halotel — Tanzania's Leading Mobile & Internet Network

Halotel is the brand name of Viettel Tanzania Limited, part of the global Viettel Group. Since 2015, Halotel has invested over US$700 million in Tanzania’s digital infrastructure — connecting 16.5 million customers across all 26 regions with mobile data, fibre internet, 5G, and mobile money services through HaloPesa.

Company Profile

Learn more about Halotel in the following ways:

Our Business Strategy

One phone for every Tanzanian is a vision rooted in our commitment to inclusive telecommunications. Ensuring these services remain affordable is essential, reflecting the realities of purchasing power across rural, suburban, and urban communities.
Practice Is the Measure of Truth
Growth from Challenges
Rapid Adaptation
Innovation Is Vitality
Halotel Is a Family

Our Vision

Halotel is committed to provide and supply proactive services and products of high quality. As well as, it is open to listen, understand and know the customer’s needs to better offer customized services. Moreover, Halotel considers Innovation and Pioneering as the basis for implementing its deep vision about the market.

Our Mission

Halotel continuously creates and customizes the telecommunications services, information technology and digital content to cover all types of customers and operate its services to all areas of social and human life

Core Values

Practice is the test of theory
Growth comes from challenges and failures
Rapid adaptation is the competitive strength
Innovation is vitality
Systems Thinking
Combining Eastern and Western values
Working with the character and mindset of a warrior
Halotel is a family

Corporate Social Responsibility (CSR)

Halotel integrates business growth with social responsibility, guided by the belief that people are at the center of every sustainable success. Our employees form the backbone of our competitiveness, while our customers drive our continuous growth. For this reason, Halotel remains committed to applying its technology, expertise, and resources to support human capital development and the well-being of Tanzanian communities.

Since the start of operations in 2015, Halotel has consistently aligned its business objectives with impactful Corporate Social Responsibility (CSR) programs, ensuring that network expansion goes hand in hand with social and economic development. As the company grew nationwide, it became evident that connectivity and digital services must be directed toward key national sectors that shape both present and future generations.

Education Support and Digital Inclusion

Education has remained a cornerstone of Halotel’s CSR agenda. From the early years, Halotel provided internet connectivity to hundreds of public schools, enabling access to digital learning materials and online educational platforms. Over the years, this support expanded to include:

Continued provision of connectivity solutions to schools and training institutions

Support for ICT laboratories and digital learning environments

Participation in national programs promoting STEM education and digital skills for youth

These initiatives have helped bridge the digital divide and prepare students for participation in the digital economy.

Healthcare Connectivity and Public Safety Support

Halotel has supported the health sector by providing internet and data connectivity to hospitals and health centers, enabling better communication, access to medical information, and improved patient services. Connectivity has also been extended to police stations and public safety institutions, supporting coordination and service delivery, particularly in remote areas.

Through reliable network infrastructure and secure communication services, Halotel contributes to strengthening public service systems and emergency response capabilities across the country.

Government and Public Institutions Support

In support of public administration and service delivery, Halotel has connected district and government offices with fiber and mobile data services, improving operational efficiency and access to e-government platforms. These efforts support national digital transformation goals by enabling faster communication, data sharing, and citizen services.

Rural Connectivity and Community Empowerment

A major focus of Halotel’s CSR has been extending coverage to rural and previously unserved villages. By deploying base stations and fiber infrastructure in remote locations, Halotel has enabled:
– Access to mobile communication and mobile internet
– Support for digital financial services and mobile money ecosystems
– Improved access to market information for farmers and small businesses
– This connectivity has helped stimulate local economic activity and social inclusion.
– Youth, Sports, and Talent Development

Halotel has also invested in youth empowerment and sports development, sponsoring community sports events, youth programs, and national competitions. These initiatives promote healthy lifestyles, teamwork, and talent identification while strengthening engagement with local communities.

Disaster Support and Community Relief Initiatives

In times of national emergencies and natural disasters, Halotel has provided communication support, relief assistance, and community outreach programs, working with government authorities and local organizations to support affected populations.

Environmental and Sustainability Efforts

As part of its commitment to sustainable development, Halotel has implemented initiatives aimed at:
– Optimizing energy use at network sites
– Introducing environmentally friendly technologies
– Supporting community awareness on environmental protection
– These efforts align with long-term goals of reducing environmental impact while maintaining network reliability.

Digital Future and 5G for Social Development

With the introduction of 5G technology, Halotel is expanding CSR into advanced digital applications, including:
– Support for smart education platforms
– Enabling telemedicine and digital healthcare solutions
– Promoting innovation hubs and digital entrepreneurship
These initiatives aim to ensure that advanced technologies contribute not only to commercial growth but also to social transformation and national development.